Make the most of your stay with our personalized visitor services in Madrid
Explore our various options and visitors services in Madrid, combining activities tailored to your budget and preferences, comfortable accommodation, and personalized advice and assistance for you and those traveling with you.
Recomendations
We guide and advise you in organizing your stay, with our experience and knowledge of the city.
Personalization
Discover our personalized services, where we recommend or organize your stay in Madrid and other locations.
Comprehensive organization
We will organize your stay and activities according to your preferences, with personalized 24/7 assistance from a member of our organization.
Make the most of your stay
Whether you’d like to organize your stay yourself or have us take care of all or part of your trip, click on each option or scroll down this page to see which one best suits your needs.
Recomendations
Explore our private area to find recommendations that will enhance your stay
Personalized recommendations
We’ll prepare a personalized report to help you plan your stay. This includes one month of access to our private area.
Full rganization of your stay
We organize all aspects of your stay: hotels, activities, excursions…
VIP Service
VIP experience during your stay
Recomendations
Explore our website on your own, and take advantage of the recommendations to organize your stay in the best possible way, with our access to the private area with a large amount of useful and up-to-date information.
Price: €5 (access for 1 month)
Advice and personalized recommendation
We will prepare a personalized report according to your preferences, based on what you tell us about your tastes, budget, dates, activities…
Includes:
- Personalized written report with recommendations for an unforgettable stay (hotels, activities, transportation)
- Access to the private area of our website for 1 month (from approximately 3 weeks before your trip until its end)
Price: €15 (up to 2 people, €5 per additional person. For stays of up to 6 nights)
Comprehensive organization of the stay
We’ll advise you on every aspect of your trip. This includes 24/7 assistance during your stay in the city.
Includes:
- Pre-arrival advice in Madrid covering all aspects of your trip
- Advice and organization of accommodation during your stay, including your chosen meal plan and services (accommodation costs not included)
- Advice and organization of transfers and excursions (prices not included)
- Suggested activity program.
- Advice and organization of various activities (activity prices not included)
- 24/7 support and assistance during your stay in the city (via WhatsApp; direct support for emergencies only)
- Access to the private area of our website
Price: €50 per person (24/7 advice and assistance only; prices for other services, activities, etc. are not included. For stays of up to 2 nights). €20 per person for each additional night
Personalized VIP service
VIP treatment during your stay in the city. Includes 24/7 personal assistance throughout your time in the city.
Includes:
- Pre-arrival advice in Madrid covering all aspects of your trip
- Advice and organization of accommodation during your stay, including your chosen meal plan and services (accommodation costs not included)
- Airport reception and transfer to your hotel. Hotel check-in.
- Advice and organization of transfers and excursions (prices not included)
- Suggested activity program.
- Advice and organization of various activities (prices not included)
- 24/7 support and assistance during your stay in the city (via a dedicated phone line)
- Assistance with check-out and at the airport on your departure day
Price: €200 per person (Prices for various services, activities, and other expenses are not included. For stays of up to 2 nights). €50 per person for each additional night.